You’re Not Alone on Your Hearing Journey
At Advanced Bionics, we're committed to building meaningful relationships and providing quality cochlear implant support for life.
That is why we created the AB Success Team. This team is dedicated to helping recipients with all questions related to their implant, whether it's device troubleshooting, connectivity, questions about our rehab resources, this team is here for you.
Not yet an AB Cochlear Implant Recipient?
Find the Support You Need
Upgrade Assistance
Discover how newer devices offer better sound and improved performance.
Device Troubleshooter
Explore our online troubleshooter and FAQ for help with your Advanced Bionics device, including bluetooth connectivity, battery, and accessory issues.
Customer Service
If you need to order or exchange your unopened parts or accessories, contact our customer service team.
AB Rehab Resources
Practicing listening is an important part of improving your hearing. It can help you get the most out of your hearing device and feel more confident every day.
No matter how old you are or what kind of hearing device you use, we have free and fun listening tools to support you on your hearing journey!
| My AB Online → My AB Online is a portal designed for AB recipients, caregivers, and parents and provides one convenient location for everything they need to use, maintain, and make the most of their hearing devices. |
| HearingSuccess → Discover fun and free listening practice tools, plus supportive community resources to help you on your hearing journey. |
| AB ListenFit → This free mobile app offers different tests designed to check your ability to hear and understand in everyday situations with your cochlear implant. (Only compatiable with Advaced Bionics Marvel processors) |
| Tools for Toddlers → Help your baby or toddler get a strong start. Explore these free tools to help your child succeed in the early years. |
| BabyBeats ™ This app is useful before and after acquiring hearing aids or cochlear implants. It’s a fun way to develop your child's communication and listening skills. Available on Google Play | Apple App Store |
Common Questions About Cochlear Implants
Join the Advanced Bionics Community Today
Take the first step toward connection. Join thousands of people who have found confidence, support, and community with Advanced Bionics. Together, we make the journey easier.
Powerful Stories and Information on Hearing Loss
Here, you'll find stories written by CI experts, CI recipients, or parents of children with CIs. Read about their hearing journey along with helpful articles on hearing loss and cochlear implant technology.
"My CIs gave me life back that I didn't even know was missing."
"Having had a cochlear implant since I was thirteen months old, hearing and living with one is all I know."
"My AB cochlear implants gave me my life back - And 95% speech comprehension."
"Now, I can participate in dinner table conversations, enjoy time in crowded family rooms, and hear clearly in noisy restaurants."
Carrie A. Leising
Emmy Cartwright
Jeff Engle
Erika Anderson Beale
Real Stories of Confidence and Connection
Meet your Cochlear Implant Community
See what happens when young Percy hears his own story for the very first time straight from the sound of his father’s voice.
See the moment when Imani hears how her courage and tenacity to achieve has made hearing, "I'm so proud of you," a part of every day.
See how the gift of connection through sound allowed Jack to savor precious moments again at noisy Sunday dinners.
Trusted by Thousands Worldwide
For more than 30 years, Advanced Bionics has been helping adults and children with severe to profound hearing loss rediscover sound and connection.
Advanced Bionics (AB) is a Sonova company and sister brand of Phonak. We are a global manufacturer of cochlear implant technology, helping people of all ages hear better and live connected lives.
